Senior Refugee Worker



Job Type



Charity / Voluntary, Health / Nursing, Legal / Compliance, Management, Other, Property / Housing, Social Care


Hemel Hempstead

Senior Refugee Worker
Location: Flexible across 7 wellbeing centres in Hertfordshire
Hours: Full Time, 37.5 hours per week
Salary: £25,500 - £26,000 pa
Responsible to: Flourish Team Leader
Responsible for: Supporting refugees in the community with multiple needs, who have mental health support as a primary need

This mental health charity has a vacancy for a Senior Refugee Worker to join their team.

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate values of Hope, Empathy, Respect, Integrity and Excellence and want to be part of a mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, the charity would like to hear from you.

This is an exciting new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.

The countywide holistic service also provides emotional wellbeing and practical support for families who are hosting refugees.

Complex needs’ are defined by the National Complex Needs Alliance as a combination of health needs and social needs.


  • Experience of line management or supporting colleagues in a mentoring/coaching capacity
  • Demonstrates knowledge of producing KPI reports
  • A good understanding of mental health conditions
  • Experience of working with vulnerable individuals
  • Experience of working with those affected by housing difficulties and/or displacement
  • Understanding & knowledge of the potential concerns of challenges faced by refugees and asylum seekers
  • Expert by lived experience
  • Experience of managing a caseload
  • Evidence of working to deadlines, and achieving outcomes against targets
  • Creative and flexible approach to working with individuals
  • Demonstrable understanding of relevant legislation and policies in regard to child and adult at risk protection issues and legal responsibilities, such as the Data Protection Act, Safeguarding Children and Vulnerable Adults, Child Protection

You must have a driving license and access to a vehicle (or equivalent).

Closing date: Wednesday May 18th by 5pm.
Interview date: Interviews shall take place Watford Wellbeing Centre on Wednesday 25th of May.

To Apply and for more information

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