Retail Assistant



Job Type

Part Time


Charity / Voluntary, Customer Service, Environmental / Conservation, Retail, Sales / Business Development


Carsington Water

Retail Assistant - RSPB Carsington Water (Part-Time)
Reference: MAY20228107
Location: Carsington Water
Salary: £19,305.00 - £21,417.00 Pro Rata
Hours: 12 hours per week over 3 days, weekend working will be required, and you must be flexible to work more than 12 hours some weeks, depending on staffing requirements in the shop
Benefits: Pension, 26 days Annual Leave (pro-rata), Life Assurance

The RSPB Shop at Carsington Water is one of many stores which help raise vital funds for our conservation work. We have a varied range of ethically sourced gifts, as well as Fair to Nature Bird-Food and a brilliant range of Binoculars and Telescopes.

You would receive full training and support on all aspects of RSPB Retail, which would enable you to be a positive role model to the team and an ambassador for the RSPB.

What’s the role about?

This is a customer-facing position and the role is mostly based on providing excellent customer service; from welcoming them to the shop and ensuring they are provided with excellent product knowledge to giving individual advice and serving them efficiently at the till point.

As a Retail Assistant your key activities would include:

  • Ensuring the retail store is delivering the highest standard of customer care.
  • Working alongside the Retail Management, Retail Assistant, and a team of volunteers to deliver against financial targets, Key Performance Indicators, and retail store goals.
  • Ensuring the retail store is commercially merchandised and stock levels are appropriate.
  • Ensuring all retail admin, operating procedures, cleaning, security including cash handling and health and safety in the retail store adheres to RSPB procedures.

What we need from you


  • GCSE Maths and English or equivalent.
  • Excellent verbal and written communications skills.
  • Enthusiastic approach to working as part of a team, and working on own initiative.
  • Good flexibility of days you are available to work
  • Have your own method of transport to get to and from Carsington Water without solely relying on public transport.


  • Experience of working at a retail environment/visitor attraction.
  • Experience of working in a sales background.
  • Knowledge of Health and Safety in the workplace.
  • Merchandising skills.
  • Till operation and payment handling.

Closing date: 23:59, Sunday, 17th July 2022
We are looking to conduct interviews for this position from 22nd July 2022.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

To Apply and for more information

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