Face to Face Membership Logistics Officer



Job Type

Full Time


Charity / Voluntary, Environmental / Conservation, Operations



Membership is crucial to the future of the RSPB, and the Face to Face Membership Logistics Officers are essential to ensure our public facing staff have everything they need to inspire the public to give nature a home.

Face to Face Membership Logistics Officer
Location: Flexible in England
Hours: Full time
Contract: Permanent
Salary: £18,250.00 - £20,246.00 Per Annum
Benefits: Pension, Life Assurance, 24 days Annual Leave

This is a fantastic opportunity to join our successful Face to Face (F2F) Membership Team; helping to raise the much needed funds to continue our work to save nature by providing excellent logistical support. This will include managing physical resources and ensuring their timely distribution to the team, as well as ensuring support systems are run effectively, with clear communication of any changes to working processes.

Whilst there is flexibility around home-working and location, this position will require regular visits to UKHQ (The Lodge, Sandy, Bedfordshire) and our logistics partner in Weedon, Northamptonshire.

What we need from you:

You will be responsible for the smooth distribution of uniform, stock and other resources to every member of the team and overseeing the key processes that underpin the administration of the team, including using specialised computer software programmes. The role demands a commitment to managing a diverse and varied workload that changes from day to day, supporting the F2F team to deliver its targets and building excellent relationships across the organisation. If you have a high level of attention to detail, a desire to constantly review and improve processes as well as excellent communication skills then we want to hear from you!

Essential skills, knowledge and experience:

· Extensive knowledge of Microsoft Office applications (especially Outlook, Word, Excel and PowerPoint), plus the ability to share this knowledge with others

· Knowledge of document management and team collaboration tools

· Able to communicate effectively with a wide range of audiences whether by phone, email or in person

· Able to proactively identify and solve problems

· Able to deal with confidential and sensitive information appropriately

· Experience of providing administrative support within a large and complex organisation

· Experience of office management and maintaining a safe working environment

· Experience of liaising with staff at all levels in external organisations, particularly to support partnership working

Desirable skills, knowledge and experience

· Experience of complying with health and safety codes of practice.

Please note that we are actively recruiting for this position, and reserve the right to close this vacancy once sufficient applications have been received.

Closing date: 23:59, 24 January 2022
We are looking to conduct interviews for this position from 3rd February 2022.

They are an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

To Apply and for more information

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