Digital and Communications Assistant



Job Type



Administration, Arts / Culture, Charity / Voluntary, Digital, Marketing, Other, PR / Communications



Digital and Communications Assistant
Hours: 40 hours per week including some evening and weekend work as require for events
Contract: Permanent contract on successful completion of probation period
Location: Oxford OX1. Please not that this role is office-based. Some days of remote working can be accommodated upon appointment.

Our client is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Founded in 1965, this is the only public institution dedicated to contemporary visual arts in Oxford and plays a central role in the city’s cultural landscape.

They welcome more than 100,000 visitors each year with 10,000 attendances in creative learning and participation activities. The organisation’s digital content reaches 450,000 through their digital channels annually. Through a wide range of high-quality content creation and programming, this organisation aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all of its visual forms. Over the last 50 years they have brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

They are a registered charity and rely on core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Organisational Values
They aspire to the following values as an employer and organisation:

They are inclusive, caring, and respectful.

They are creative, resourceful and aspire to excellence.

They are dedicated to learning and are responsive and curious.

They act with integrity and are socially engaged and accountable.

The Role
The Digital and Communications Assistant supports all aspects of the Digital & Communication team’s work, helping to organise, administer, manage and deliver a broad range of work across press, marketing, media, digital content and events.

The role requires a keen eye for detail and to be able to demonstrate strong organisational and administration skills. Being proactive and having an ability to prioritise and deliver multiple strands of work to deadlines is vital to this role. Good planning, research, communication and team-working skills are essential in this busy, demanding and exciting environment.

Principal Responsibilities


  • To assist the Head of Digital and Communications in promoting exhibitions, projects and other organisational activity, including copywriting and editing, proofreading, and creating content for a variety of platforms.
  • To help ensure the charity’s website is regularly updated with new content and that all information is kept up-to-date and imagery is uploaded and refreshed as and when needed.
  • To create content and post to the organisation’s social media channels, following best practice for accessibility, with oversight from the Digital Content Curator - including researching ideas, writing posts, image selection, creating social media graphics, post scheduling and engagement and comment monitoring.
  • To manage, with assistance from the Head of Digital and Communications and an external designer, the design and production of the charity’s quarterly print materials, including the what’s on guide and exhibition posters, and book in distribution runs with our external delivery partners.
  • To support communications activities by assisting with planning and delivery of mailings, e-marketing, listings and advertising.
  • To set up and monitor ticketing for the organisation’s events, including writing pre and post event emails to attendees.
  • To support the team with the creation of in-house design and printed materials, including signage and merchandise.
  • To update internal staff and board members on campaign information including press highlights, audience figures and digital analytics from key campaigns.


  • To assist the Head of Digital and Communications to liaise with key press contacts, ensuring journalist requests for images and further information is provided efficiently and accurately.
  • To collate materials supporting press campaigns, such as image sheets and press packs.
  • To support the planning and delivery of events, including press views.
  • To collate press coverage for evaluation and reporting.

Digital Content

  • To assist the Digital Content Curator in the delivery of the digital programme, through research and content creation such as video and audio based content, social media and blog posts, whilst following best practice for online accessibility.
  • To manage and deliver, with support from the Head of Digital Communications and the Digital Content Curator, online content creation for key projects and programmes
  • To assist the Digital Content Curator in the delivery on their annual online participatory project
  • Working closely with the Communities, Practice and Participation team, artists and project participants to create content that represents our learning activities online.


  • To administer team finances by processing invoices and entering information into budget sheets in an accurate and timely manner.
  • To support the team in collecting and recording audience feedback and campaign data and managing data entry into key reporting documents.
  • To liaise with external stakeholders and service providers as required.
  • To act as the first point of contact for general enquiries regarding Digital and Communications work via maintenance of the team’s general inbox.


  • Annual Leave 25 days plus 8 public holidays and 1 additional day for each full year of service up to a maximum of 5 days .
  • An auto-enrolment pension scheme is in place with Legal & General.
  • Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
  • A salary sacrifice scheme is available after 3 months employment
  • .Employees are entitled to up to a 25% discount in the organisation's Shop and Café.There is a staff discount and Employee Assistance Programme through Gemelli

Closing Date: Friday 21st April 2023

To Apply and for more information

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