Deputy Housekeeping and Accommodation Services Manager



Job Type



Education, Management



Deputy Housekeeping and Accommodation Services Manager
 Storey’s Way, Cambridge
Salary: £27,374 pa plus excellent benefits
Hours of Work: 37.5 hours per week
Contract: Permanent
Reporting to: Housekeeping and Accommodation Services Manager

About Fitzwilliam
Fitzwilliam College is a special and welcoming community. We combine a passion for academic excellence and enquiry, with a commitment to widening access to higher education.

The College encompasses around 1,000 people including Fellows, staff, undergraduates and postgraduates. In common with all the other 31 colleges of the University of Cambridge, Fitzwilliam is an independent, self-governing institution.

The College enjoys a large seven acre site within 10 minutes cycle ride of all the major faculties and departments. At the heart of our beautiful grounds is a fine Regency house. Most of our award winning architecture dates form the 1960s onwards including a state-of-the art auditorium and the Olisa Library.

The Role
This is an exciting new role which will increase the management capacity and offer increased support in a very busy department.

Principal Responsibilities

  • Be responsible for supporting and assisting the Housekeeping and Accommodation Services Manager in administrative duties and deputise for the Housekeeping and Accommodation Services Manager during period of absence.
  • Be fully aware of the Housekeepers and the House Porters daily workload and plan for sickness/absence/holidays and weekend working, in conjunction with the Housekeeping Supervisors.
  • Be the initial point of contact for all queries/requests/complaints from both internal and external people and for making the initial response to resolve the matter or passing the matter on as appropriate.
  • Prioritising daily workload to ensure deadlines are met and housekeeping email box is kept up to date- respond in an appropriate manner.
  • Manage and place authorised orders for all department purchasing requirements, liaise with the suppliers/contractors and monitor progress.
  • Ensure all Health and Safety requirements are followed, work with the Housekeeping and Accommodation Services Manager to update and implement risk assessments.
  • Carry out team members inductions and be responsible for all cleaning training needs within the department. To keep training updated and ensuring that records are maintained.


  • 25 days annual leave, plus Bank Holidays (pro rata for part-time working)
  • Additional holiday in recognition of long service up to a max of 30 days
  • Free lunch in College when on duty (working 6 hours or more)
  • Free parking (subject to availability) with free electric charging points
  • Defined contribution pension scheme with life assurance. (maximum employer contribution of 9%)
  • Enhanced Sick Pay after qualifying period
  • Enhanced Maternity, Paternity and Adoption pay schemes, subject to qualifying conditions
  • Cycle to Work Scheme
  • Use of free gym/squash courts/sports facilities
  • Agile Working policy (where appropriate) supporting flexible working and environmental benefits Free University card providing local savings and discounts and subsidised travel on U bus service
  • Long Service Awards
  • Support from in-college Wellbeing Co-ordinator including mindfulness sessions
  • Active staff events team organising social and sporting events including Christmas and Summer events and an annual ‘Day Out’
  • Free weekly yoga sessions
  • Free Flu vaccination scheme
  • Contribution towards glasses/eye tests for VDU use in line with HSE recommendation up to £50 for glasses and £25 for an eyesight test
  • £25 Christmas Voucher

Closing Date: 10am Monday 27th March 2023

Equality and Diversity
Fitzwilliam College is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. The aim for our workforce is to be truly representative of all sections of society and for each employee to feel respected and able to give of their best.

The College welcomes applications from individual with disabilities. We are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to enable applicants to compete to the best of their ability wherever it is reasonable to do so and, if successful to assist them during their employment.

To Apply and for more information

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