Customer Engagement Officer

Customer Engagement Officer (CEO) Thames Water Programme x 2

Location: Working from Home / London office location
Contract: 12 month fixed term
Salary: £21,158 per annum
Hours: 37.5 hours per week

Our client, a social and environmental regeneration charity, is working with partners to build sustainable communities where individuals and enterprise prosper. The position of Customer Engagement Officer (CEO) is an exciting opportunity to work in a key role in the delivery of their partnership programme with Thames Water.

London and the South-East have been designated as areas of 'Severe Water Stress' by the UK Government and, as such, it is vital that we use water more wisely, reduce wastage and learn to save water for future generations.

The Customer Engagement Officer (CEO) provides key support in the delivery of the Thames Water Smarter Homes Metering Programme by contacting Thames Water customers, generating appointments by telephone, or occasionally undertaking these activities door to door.

The role directly supports the programme’s Smarter Home Visit Advisors (SHVAs) who visit customers and carry out activities such as providing on-site advice and the installation of free water saving devices.

Interviews: Via Zoom or Teams

This is a rolling recruitment process, so please submit your applications as soon as possible to be considered for this role as it will close once applicants have been successfully recruited.

Closing Date on-going - don't delay.

Our client is an equal opportunities employer and welcomes applications from all members of the community.

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No agencies please.

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