Crisis Recovery Worker



Job Type



Charity / Voluntary


Milton Keynes

Crisis Recovery Worker

Working base: Milton Keynes
Reports to: MK Crisis Café Team Leader
Contract type: Permanent
Salary: £20.700.00 FTE (Actual salary: £10,070.27 per annum)
Contracted hours: 18 hours per week
Working days: 3 days per week worked flexibly across 7 days (Mon-Sun)
Working hours: 5:00pm to 11:00pm
Flexibility required: Evenings and/or weekends depending on agreed hours
Checks needed: Enhanced DBS and 2 satisfactory references
Start date: As soon as possible

About The Charity

This charity works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, they offer a number of activities from their wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and their aim is to make sure that no-one has to face a mental health problem alone.

Their vision and values are at the heart of all they do – The charity is part of the communities in which they work and it is important to them that they take this responsibility on board. 1 in 4 people will experience a mental health issue each year, with 1 in 6 people report experiencing a common mental health problem (such as anxiety and depression) in any given week. The impact is felt even more widely – most people will know someone who has needed a hand at some point, be that a family member, friend, colleague, neighbour, student. Mental health is something we all have and the charity aim to ensure that everyone can get support when they need it.

About the role

The Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours to support individuals in mental distress and crisis. The Milton Keynes Crisis Café offers an array of support that includes: 1:1s; informal peer support/refreshments and also telephone support (for MK residents only) to enable service users to improve their mental health and wellbeing. It provides a collaborative and positive working approach with service users and colleagues that also gives insight into the vast amount of support available around Milton Keynes. All de-escalation approaches capture the charity’s ethos, vision, values plus their policies and procedures. Training will be provided.

About you

  • Experience of working in a small service within a wider organisation, including delivering a service against performance targets.
  • Experience of working with individuals experiencing mental health and wellbeing issues
  • Ability to establish and maintain constructive working relationships with a wide range of people.
  • Ability to promote a service.
  • IT (MS Outlook, Word and Excel and internet) skills
  • Good literacy and numeracy skills.
  • Good communication, motivational and negotiation skills.
  • Understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.
  • Ability to carry out assessments and 1:1s

Closedown: Wednesday 22 September 2021 @ 5pm

To Apply and for more information

Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down).

No agencies please.


Reference ID: 157840

Part-time hours: 18 per week

Job Types: Part-time, Permanent

Salary: Up to £20,700.00 per year