Crisis Peer Support Worker



Job Type



Charity / Voluntary, Health / Nursing, Social Care


Milton Keynes

Crisis Peer Support Worker
Salary: £20,700.00 F.T.E (£13,427.026 per annum)
Hours: 24.0 hours per week, 5pm – 11pm between Monday and Sunday
Contract: Permanent
Location: Milton Keynes

This mental health and wellbeing charity’s Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours to support individuals in mental distress and crisis.

This peer support role will involve offering one to one support and de-escalation, using own lived experience in order to enable service users to commence the process of improving their mental health and wellbeing.

The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers,

Crisis Peer Support Workers, Team Leaders and volunteers


  • Own personal lived experience of mental health challenges.
  • Working in a small service within a wider organisation, including delivering a service against performance targets.
  • Using a dedicated database/system for recording of and reporting service data.
  • Working with, coordinating and supporting volunteers.
  • Experience of using own mental health experience to support the recovery and wellbeing of others.
  • Carry out assessments and 1:1s utilising lived experience of mental health and principles of peer support work

Skills, abilities and knowledge

  • Evidence of good interpersonal skills and an ability to form peer relationships with service users and carers
  • Knowledge of local community activities and leisure facilities.
  • Promoting a service
  • IT (MS Outlook, Word and Excel and internet).
  • Good literacy and numeracy skills.
  • Good communication, motivational and negotiation skills.
  • Valid driving licence and access to a car for work (or equivalent).
  • Understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.

Closing Date: 5pm on Thursday 19 May 2022

The right is reserved to close this advert early if enough suitable applicants apply.

The organisation has been annually assessed and approved as a Mindful Employer and Disability Confident Employer (previously 'Two Ticks’) since 2008.

To Apply and for more information

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