Crisis Centre Team Leader



Job Type

Full Time


Charity / Voluntary, Health / Nursing, Management, Medical, Social Care


Hemel Hempstead

The Crisis Centre Team Leader will be a key member of the Crisis Centre management team, providing effective operational leadership delivering the NightLight Mental Health Crisis Centre Service.

Crisis Centre Team Leader
Responsible to: Crisis Centre Service Manager
Based: Crisis Centre – Hemel Hempstead
Working hours: 37.5 hours per week, flexible over 7 days, with some overnights expected
Contract: Permanent
Rate of pay: £25,500 – £28,000 per annum

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate this organisation's values of Hope, Empathy, Respect, Integrity and Excellence and want to be part of their mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, they want to hear from you.

About this Crisis Service
Our client's Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

They provide support to adults across Hertfordshire 7 days a week, 365 days a year through their helpline, crisis centres, crisis cafes and a weekend Crisis House. They aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

Purpose of post
You will ensure the delivery and development of quality crisis support services and instilling this charity’s values throughout the provision. You will provide management support to Crisis Centre Coordinators and support the Crisis Centre Service Manager in ensuring practice within the service is safe, effective and person centred, as well as supporting the implementation of strategic service plans.

Closing date: This advert close this advert when the employer receives sufficient applications.
Interviews to be held on a rolling basis week commencing 3rd October 2022.

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